Information and Knowledge Society
Social web
Digital services

When concluding this learning unit students shall be able to:

• Identify the problems related to the management of knowledge;
• Discriminating the aspects related to the methods, techniques, and platforms that support the Web social perspective;
• Detail the aspects related to individual and institutional relationships established, formally and informally, on the Web;
• Discriminating the aspects related to risk management, exposure and individual privacy on the Web.

This course unfolds on different topics that address relevant areas and state of the art in the application in concrete situations, organized in the form of thematic seminars, conducted by researchers and professionals, specialized in their respective areas.

• McAfee, A., (2009), Enterprise 2.0: New Collaborative Tools for Your Organization's Toughest Challenges, Harvard Business School Press.
• Breslin, J.G. (2009), The Social Semantic Web, Springer, 2009;
• Klososky, S. (2011), Enterprise Social Technology: Helping Organizations Harness the Power of Social Media, Social Networking, Social Relevance, Greenleaf Book Group Press;
• Zagalo, N., Morgado, L., Boa-Ventura, A. (2011), Virtual Worlds and Metaverse Platforms: New Communication and Identity Paradigms, IGI Global;
• Fuchs, C., Boersma, K., Albrechtslund, A., Sandoval, M. (eds.) (2011), Internet and Surveillance: The Challenges of Web 2.0 and Social Media., Routledge;
• Karampelas, P. (ed.) (2012), Techniques and Tools for Designing an Online Social Network Platform., Springer;

Amichai-Hamburger, Y. (ed.) (2005), The Social Net: Understanding Human Behavior in Cyberspace., Oxford University Press.

The evaluation of this learning unit includes a dimension of a continuous nature, based on assessing the quality of work summaries realized within each module; of the discussion carried out, online, in virtual class; and also on the individual project development of a artifact that renders the concrete knowledge achieved in context of up to three modules chosen by the student.
Throughout the semester, students will be integrated into research groups within the modules, participating in the analysis of problems and developing solutions and prototypes in order to find relevant results or new artefacts that render concrete knowledge achieved in each module.

Given the technological nature of this learning unit, the teaching/learning process follows an approach based on online collaborative theoretical-practical learning, in virtual class, that involves the realization of practical assignments, both individual and in group, whose results are presented in both online and face-to-face session, to ensure mutual complementarity between theory and practice.