Production Management and Operations
Cod: 61017
Department: DCSG
Scientific area: Management
Total working hours: 156
Total contact time: 15

Students are expected to be able to understand and identify the different elements of the Operations management, apply the concepts, instruments and techniques of production management, namely the prevision of demand and project management, stock management, the method Kanban and the model “just in time”, among others.

Production management
Operations management

After successfully going through this unit, the student should be able to understand the logic or working of the main areas of Operations management, to manage stocks, apply methods like Kanban and just in time, optimize the costs related to stock administration and apply methodologies of production management such as PERT, critical path and Gantt scheme.

1. Introduction to production management
2. Means of production and forecast of demand
3. Production: Scheduling and Aggregate Planning
4. Methods of Project Management 
4. Stock management, just in time and MRP
6. Statistical quality control

ROLDÃO, Victor Sequeira; RIBEIRO, Joaquim Silva (2014), Gestão das operações, Lisboa, Monitor

Complementary Bibliography:
COURTOIS, A.; PILLET, M.; MARTIN, C. (2007), Gestão da Produção, Lisboa, LIDEL.
CHASE; JACOBS; AQUILANO (2006), Administração da Produção e Operações para Vantagens Competitivas, McGraw-Hill.
PINTO, J. P. (2010) Gestão de operações na indústria e nos serviços, Lisboa, Lidel.
RODRIGUES, R. (2008), Introdução à Gestão das Operações, Lisboa, Rei dos Livros


Continuous assessment is privileged: 2 or 3 digital written documents (e-folios) during the semester (40%) and a presence-based final exam (p-folio) in the end of the semester (60%). In due time, students can alternatively choose to perform one final presence-based exam (100%).

Good computer skills; Word processing; Internet