Contextos Organizacionais da Intervenção Social
Cod: 41124
Department: DCSG
Scientific area:
Total working hours: 156
Total contact time: 15

The Curricular Unit of Organizational Contexts of Social Intervention aims to understand the methodology of social intervention in current organizational contexts, which aims to:

• Build a conceptual perspective on organizations and social projects combined with an empirical view of professional insertion;

• Identify theories, elements and processes related to the global intervention methodology in articulation with organizational ethics and social responsibility;

• Situate the challenges and defend a critical position of the application of social intervention in contemporary organizations


It is intended that, at the end of this Curricular Unit, the student will have acquired the following skills:

• Knowing concepts and typologies specific to organizational contexts in social intervention

• Understand the ethical, ideological-doctrinal and theoretical-practical foundations of organizational social responsibility

• Knowing how to value human relationships and teamwork in the face of constraints and professional dilemmas

• Recognize and understand the organizational spaces of professional practice




1. Concept and types of organizations

1.1 Dimensions and organizational design

1.2 Structure: The foundations and pillars of the organization

1.3 Organizations in contemporary times


2. Origin and evolution of organizational management theories

2.1. Structures, cultures, thoughts and strategic planning

2.2 Mission, principles and values

2.3 Communication at the heart of organizational life


3. Teams in organizations

3.1 Theoretical and practical approach to leadership

3.2 Team building

3.3 A contingency model of team leadership


4. Organizational ethics and social responsibility

4.1 General notions about ethics

4.2 Normative ethical theories

4.3 Organizational social responsibility

4.4 Inter-institutional and stakeholder relations


Daft, Richard, L; Murphy, Jonathan; Willmott, Hugh (2003). Organization:theory and design. London: United Kingdom

Miguel Pina e Cunha, Arménio Rego, Rita Campos e Cunha, Carlos Cabral-Cardoso, (2007). Manual de Comportamento Organizacional e Gestão. Lisboa: RH Editora.

Rego, A., Cunha, M. P., Costa, N. G., Gonçalves, H., Cabral-Cardoso, C. (2007). Gestão Ética e Socialmente Responsável. Lisboa: RH Editora.

Shiefer, U., Bal-Döbel, L., Batista, A., Döbel, R., Nogueira, J., & Teixeira, P. (2007). MAPA: Manual de Planeamento e Avaliação de Projectos. Estoril: Princípia Editora.

Teles, H. (2009). Responsabilidade social das empresas. Em Joaquim Caeiro [Coord.], Economia e Política Social: contributos para a intervenção social no século XX (pp. 79-102). Lisboa: Universidade Lusíada Editora.

Teles, H. (2010). O Serviço Social e a Responsabilidade Social Empresarial: passado, presente e futuro. Em Intervenção Social, N. 36 (pp. 47-61). Lisboa: Universidade Lusíada de Lisboa. 

Teles, H. (2020). Serviço Social nas empresas: práticas de responsabilidade social. Lisboa: PACTOR.


Teaching methodology: E-Learning. (completely online)

Continuous assessment is privileged: 2 digital written documents (e-folios) during the semester (40%) and a final digital test, Global e-folio (e-folio G) at the end of the semester (60%). In due time, students can alternatively choose to perform one final exam (100%).