Management Science
Cod: 41015
Department: DCSG
Scientific area: Political Sciences
Total working hours: 156
Total contact time: 15

Study of the public administration system, its organization and operation within the framework of the normative system of the State and of the contemporary social challenges.

1. State
2. Public Administration
3. Public Welfare

Understanding the public administration reality in its diverse aspects. Learning methodologies and techniques that allow the evaluation of  public service quality.

• Public Administration (PA) as object of study;
• Regulation and instalment of services;
• Missions and structures of Administration;
• Organization, Decision, Planning and Evaluation in PA;
• Human resources and financial function in PA;
• Quality of public services.

Core Reference:
BILHIM, João. (2008). Ciência da Administração, Lisboa: Universidade Aberta, 2ª edição.
BILHIM, João. (2013). Ciência da Administração, Lisboa: Instituto Superior de Ciências Sociais e Políticas.

Complimentatry Bibliography:

BILHIM, João (2014) Teoria Organizacional: Estruturas e Pessoas. Lisboa: ISCSP, 2014.

CAEIRO, Joaquim Manuel Croca (2015) História da Administração Pública Portuguesa, Lisboa: Instituto Superior de Ciências Sociais e Políticas.

TERRY, Larry (2005) The Thining of Administrative Institutionsin the Hollow State, in Administration and Society, Vol. 37, nº4, September, p.426-444.


Continuous assessment is privileged: 2 or 3 digital written documents (e-folios) during the semester (40%) and a presence-based final exam (p-folio) in the end of the semester (60%). In due time, students can alternatively choose to perform one final presence-based exam (100%).