Department: DCSG
Scientific area: Political Sciences
Total contact time: 15
1. State
2. Public Administration
3. Public Welfare
Understanding the public administration reality in its diverse aspects. Learning methodologies and techniques that allow the evaluation of public service quality.
• Public Administration (PA) as object of study;
• Regulation and instalment of services;
• Missions and structures of Administration;
• Organization, Decision, Planning and Evaluation in PA;
• Human resources and financial function in PA;
• Quality of public services.
BILHIM, João. (2008). Ciência da Administração, Lisboa: Universidade Aberta, 2ª edição.
OR
BILHIM, João. (2013). Ciência da Administração, Lisboa: Instituto Superior de Ciências Sociais e Políticas.
Complimentatry Bibliography:
BILHIM, João (2014) Teoria Organizacional: Estruturas e Pessoas. Lisboa: ISCSP, 2014.
CAEIRO, Joaquim Manuel Croca (2015) História da Administração Pública Portuguesa, Lisboa: Instituto Superior de Ciências Sociais e Políticas.
TERRY, Larry (2005) The Thining of Administrative Institutionsin the Hollow State, in Administration and Society, Vol. 37, nº4, September, p.426-444.
Continuous assessment is privileged: 2 digital written documents (e-folios) during the semester (40%) and a final digital test, Global e-folio (e-folio G) at the end of the semester (60%). In due time, students can alternatively choose to perform one final exam (100%).