The course Business Intelligence intends to introduce and develop the potentialities of information systems in business decision making support. Particular importance will be given to Business Intelligence systems and information technologies that are associated, as well as its operation, integration and ability to provide relevant and timely information to the supervisory decision. The curricular Unit aims to give a comprehensive notion of future trends Business Intelligence systems and the possibilities of development of research projects in this area.
Decision Making
Data/Information/Knowledge
Information Systems
Business Intelligence
Business Performance Management
• Understand the decision-making process;
• Identify different types of decisions that can be taken in an organization;
• Recognize the value and importance of data in organizational decision-making.
• Understand the applicability of information systems and information technologies in decision making
• Understand the concept of Business Intelligence;
• Understand different concepts, architectures and technologies, associated with Business Intelligence, their applicability and development;
• Understand the concepts associated with Business Performance Management.
• Understand the functioning of some BI tools.
• Identify and think about future trends in Business Intelligence.
. Decision Making, Data, and Information Systems
a. Decision Making in Organizations
b. The Importance of Data in Decision Making
i. Value of Data
ii. Data Management Challenges
iii. Big Data
c. Information Systems Supporting Decision Making (study of their evolution)
2. Business Intelligence
a. Fundamental Concepts: data warehouse; data mining; OLAP; ETL; and data visualization
b. BI Architecture
c. Dashboards and Reports
3. Business Performance Management
a. BPM Implementation
b. Key Performance Indicators
c. Objectives and Key Results
d. Balanced Scorecard
4.BI Tools (Power BI, Tableau, and Qlik Sense)
5. Future of BI
Business Intelligence: A Managerial Approach (2011). Turban, Sharda, Delen, King. Publisher: Prentice Hall, Edition: 2nd, ISBN: 13-978-0-136-10066-9
Scientific papers indicated by the professor
E-learning
Evaluation is made on individual basis and it involves the coexistence of two modes: continuous assessment (60%) and final evaluation (40%). Further information is detailed in the Learning Agreement of the course unit.